FAQS - Frequently Asked Questions
 

 Q. What is the travel time to the airports or train stations?
 A.
From the shore area to: EWR about 1 hour, JFK & LGA about 1.75 hours, PHIA &
 AMTRAK
about 1.5 hours, Trenton & Metropark, Islin < 1 hour.
 Q. Will I get a live operator when I call?
 A.
Yes, you will always get a live operator during business hours.
 Q. Will I be met at the baggage carousel?
 A.
We offer both “meet & greet” and curbside express pickup, depending on your
 preference.
 Q. How can I pay?
 A. We accept all major credit cards, cash, or check.
 Q. What is your cancellation policy?
 A.
New customers will be asked for a deposit or full payment, depending on type of
 service.
 Q. Should I pay for service by the hour or round trip service?
 A.
Generally speaking, a 6 to 7 hour trip the price is about the same. If you do not
 need the driver and/or vehicle at your disposal, we offer wait time or round trip service.
 Q. Do I have to pay NJ Sales Tax?
 A.
On all service that stays in New Jersey, a 7% sales tax is charged. No tax is
 charged o any service that goes out of New Jersey
 Q. We are four passengers. Can we be transferred in a town car, or do we need a
 stretch limousine?

 A. It depends on your comfort level and amount of luggage. We suggest 4 adults go in
 a stretch limousine.
 Q. Are drivers tips included in price?
 A.
No. If desired, travelers can arrange an added gratuity to the final amount.
 Additionally, drivers can be tipped in cash.        
 Q. What is your policy on wait time due to delays at the airport?
 A.
We figure in a 45-minute grace period from arrival time at all airports. Any time
 spent waiting after that is prorated each 15 minutes @ $48/hr.
 Q. Do you charge for early morning service?
 A. For service between 11:30pm and 5:30am, a $10 fee goes to the driver.
 Q. Where is your office?
 A. We have been located in Brick NJ for 20 years.
 Q. Do you offer a senior discount?
 A. We offer a discount of 5% to first time senior travelers, if payment is by cash or
 check cut at a local bank.

 

Please Call Toll Free: 1.800.378.0556 or Monmouth/Ocean County: 732.295.0556


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